My-Sidekick to delight their customers
Virtual Receptionist Services
Established in 1948, we are one of the first companies to offer a virtual receptionist service to North America businesses. Many start-ups and smaller business struggle to provide that crucial professional impression due to cash flow, time, and simply not having enough staff members. Our Agents will act as your personal receptionist, answering your calls via a virtual phone number and relaying any messages to you. Some of the main benefits include:
- 24/7 live coverage from our professional team. We work around the clock to ensure no calls are missed.
- Many years of experience across all business types. Our clients range from doctors to plumbers, from lawyers to managed I.T companies. All industries are welcome!
- Fully trained and friendly Agents who will act as your receptionist. We know how to answer phones, on time and with a high level of etiquette and professionalism.
- A dedicated account manager you can trust. Any questions? Your Account Manager is always at hand to ensure a smooth service is maintained.
- Changes to the ways your calls are handled are immediately implemented with ease by us. Any instructions sent to your account manager are processed easily.
- A service to match your business needs; no company is too big or too small. There’s no limit to the volume of calls we can answer.
- Agents can open and update tickets in Jira, ConnectWise, Citrix, SalesForce and SugarCRM and escalate to your staff when necessary.